Q&A With BH Contracting

1. What type of Expert?

Residential and Commercial Contractor at All Phases.

2. About BH Contracting

BH Contracting is a Veteran owned and operated contracting company. At BH Contracting we strive for excellence in everything we do. From our approach, to our ideas, our solutions, to our workmanship, and our service, for us, excellence isn’t a catch phrase – it’s our goal! We handle everything from home remodel projects- bathrooms, kitchens, roofs, patios, walkways, driveways and commercial contracting work at any phase. We personally answer our calls and always offer reliable, dependable, and honest service in each and every job we are a part of.

3. What makes BH Contracting an expert within the Southern Tier community?

BH Contracting was founded by Robert “Bob” Harlost in 2015. Bob’s hometown is here in Binghamton, and where he currently lives with his family. As a Veteran, Bob understands the importance of service and commitment.
After years of working for other contractors, Bob noticed several common issues between them and their customers. Quality was missing. Service – real service – was missing. Both of these were nothing more than sales pitches and catch phrases. Excellence was missing. Bob believed there had to be a better way. Better work. Better service. Better ideas. The industry needed change. And with this in mind, he decided to become the change he wanted to see and BH Contracting was born.
At BH Contracting we have a simple philosophy: Take care of people, and we will be taken care of. From employees, to sub-contractors, to our customers – we must treat them all with respect, kindness, honesty, and fairness. BH Contracting provides impeccable attention to detail and quality work in each and every job.

4. Expert Tips:

A contractor is you and your home’s best friend during a remodel, or building process. We handle a multitude of things since the process can be stressful for most home or business owners. You need a contractor who listens to your wants, needs and can mediate everyone from the homeowner, to the inspectors, to the neighbors, because many parties can be involved during the whole process. It’s important to have strong communication with your contractor. Bob and his team provide you with all of these things are much more. BH Contracting is one of the top experts in the residential and commercial contracting field. Bob and his team will help you through your remodel, or build the home or space of your dreams.

6. Frequently Asked Questions:

Are you licensed?
Yes, BH Contracting is licensed here in New York State (A copy of the license is available upon request).

Do you have insurance (general liability coverage) and workers compensation insurance?
Yes, BH Contracting has both, Insurance and Workers Compensation Insurance (A copy is available upon request).

How is your work guaranteed? What home warranty do you provide and at what time does it expire?
BH Contracting offers a lifetime workmanship guarantee, as well as any manufacturer’s guarantees.

Do you handle the permitting process and inspections from the village/city or does the homeowner or business have to coordinate that?
Yes, not to worry, BH Contracting will handle the permitting process for you.

Do you have a list of client references? Do you also have a list of subcontractors, vendors (material suppliers) and architects and designers that have partnered with you that a homeowner or business can call?
Of course; all references are available by request.

Who is on-site managing the project on a daily basis, and who is ultimately responsible for the job?
There will be a project manager assigned to your project. The project manager will be your point of contact and responsible to overseeing everything. As well as you can call the owner, Bob at any time.

How do you communicate with your customers? How often and by what method?
Communication is vital in this process. Whichever method the client prefers for communication –Phone, E-mail, Text, or all of the above, we will make sure we constantly and consistently communicate with the customer.

How soon will I hear back from BH Contracting?
BH Contracting will reach out within 24 - 48 hours of your inquiry. The number you see on the website is Bob's direct cell number!